Privacy Policy

Texas Elite Limo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request transportation services, make a reservation, or participate in our SMS messaging program.

1. Information We Collect

We may collect the following information when you interact with our business:

  • Name and contact information, including phone number and email address.
  • Pickup and drop-off locations, travel dates, reservation details, and passenger information necessary to arrange transportation.
  • Payment and billing information required to process transactions.
  • Communication preferences and consent records for SMS messages.

2. How We Use Your Information

We use your information to:

  • Provide limousine, chauffeur, airport transportation, party bus, corporate transportation, wedding transportation, and other transportation services.
  • Process reservations, payments, invoices, and service agreements.
  • Send booking confirmations, reservation updates, chauffeur or vehicle details, and customer service messages.
  • Respond to inquiries and provide requested quotes.
  • Send promotional offers and marketing messages when you have provided the required consent.
  • Maintain business records, prevent fraud, and comply with applicable laws.

3. SMS/Text Message Communications

By providing your mobile phone number and expressly opting in, you agree to receive text messages from Texas Elite Limo related to your inquiries, reservations, transportation services, and, where separately authorized, promotional offers.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

  • Opt out: Reply STOP to any message to stop receiving SMS messages.
  • Help: Reply HELP for assistance or contact us using the contact information provided on our website.
  • Consent to receive marketing text messages is not a condition of purchasing our services.
  • You may continue to receive necessary communications through other appropriate channels regarding existing reservations.

4. Sharing of Personal Information

Texas Elite Limo does not sell your personal information.

We do not share, sell, rent, or disclose your mobile phone number, SMS opt-in data, or consent records to third parties or affiliates for their marketing or promotional purposes.

We may share information with trusted service providers, including transportation vendors, chauffeurs, payment processors, reservation management providers, and messaging service providers, only as reasonably necessary to provide our services, process payments, facilitate reservations, or send messages on our behalf. We may also disclose information when required by law.

SMS consent and mobile opt-in information will not be shared with third parties for their marketing purposes.

5. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information only for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this policy, and comply with applicable legal requirements.

6. Your Privacy Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements. You may withdraw your consent to marketing communications at any time by replying STOP to an SMS message.

7. Third-Party Services

Our services may use third-party platforms for payment processing, reservation management, website services, and SMS delivery. These providers may process information as necessary to perform their services and are subject to their applicable terms and privacy practices.

8. Children’s Privacy

Our SMS marketing program is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our marketing program.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, messaging program, or legal obligations. Any updates will be published on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Texas Elite Limo.

Business Name: Texas Elite Limo
Phone: (831) 319-5832

By using our services, you acknowledge that you have had the opportunity to review this Privacy Policy.